World Cup fans ‘offered full refunds’ after woeful £175-a-night stays

Gary Lineker hits out at BBC over past World Cup coverage

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World Cup fans staying at select Fan Village accommodations in Qatar are set to be offered full refunds after match-goers have been upset at the conditions they have been staying in after spending £175-a-night. Qatar has come under criticism for major issues that saw fans claim they were forced to sleep rough despite spending hundreds of pounds to stay in Doha.

Two of the camps, Fan Village Cabins Zafaran and Fan Village Cabins Free Zone, were inaccessible to fans on Tuesday night as they were forced to wait up to six hours and some were made to find alternative accommodation as they could not access their rooms. Supporters have complained about staying in what they have described as shipping containers and tents with only a sole fan to cool down their rooms in blistering heat.

Though the Qatari Supreme Committee has confirmed that it is offering full refunds to fans staying in the two Fan Villages due to the issues. The committee told The Sun: “We are aware that a number of fans have faced delays checking into select Fan Village accommodation due to owner and operator negligence. A section of units in these facilities, which are delivered and managed by different private entities, have not met the required standards that were advertised to fans.

“While these sites are managed by independent commercial entities, rectifying these issues remains the utmost priority for the Supreme Committee. Full refunds are being offered to fans severely impacted by this issue as well as alternative accommodation which will be free of charge for the duration of their stay.”

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One fan has already walked away from a village despite spending £2,500 for his stay. “For me it’s not a good experience,” a French supporter told the BBC on Sunday. “On my reservation [it says] it’s hotel. It’s not a village. It’s very very expensive for me, and not good.”

England fan Bill Grant also slammed Qatar for the poor conditions he was made to stay in. “There are maybe 2,000 England fans out here, and there should be a lot more,” he told Sky News. “But also the other thing is that I’m staying at a shipping container. It’s literally a shipping container.

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“If the World Cup really wanted to attract fans, they would have made it £30 a night and they would have attracted more people over. Other than that, they’ve been very friendly. The locals have been brilliant, but the organisation is a little bit squiffy.

“I was gutted when Qatar got the world cup because for me I would’ve preferred to go to other places to go and watch football. I’m also a little bit gutted that a lot of my friends wouldn’t come out here for various reasons whether or not it’s too expensive as they thought it was going to be or because they were a little bit scared of coming over.

“LGBT fans were scared to come over. For those reasons, I don’t know that they allayed enough fears. They didn’t turn around the people and make them feel comfortable enough to come, which I think is a real shame.”

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